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We offer free shipping on all orders with UPS Ground in the US mainland. Transit time with UPS ground shipping is anywhere from 3-4 business days depending on your location. If you have any questions, feel free to contact via email support@cncest.com or Tel: +86-18981865415.
We use the highest quality and fastest logistics companies such as UPS Logistics, USPS, and FedEx Logistics to assist transportation.
Note: We don't use the post office box.
Most products ship within 3 business days from the date of your order (unless indicated on the product page). We will send you tracking information as soon as it is available. If you do not receive tracking info within 5 business days of your order, feel free to follow up with us via email.
Our advantages: We have three local warehouses located in NJ, CA & GA. The goods will ship to you from the closest warehouse.
International Purchase
Import duties, taxes, and charges are not included in the item price or shipping charges. The buyer should be responsible for these charges.
For more details, please check our Shipping Policy page.
Return Policy
All our products could return for free within 60 days for some reason! Please check our Return Policy page for more details.
Refund Policy
Every product is backed by a 12-months warranty and a 60-day return policy from the date of purchase. Exceptional circumstances will be listed clearly in the listing. If you need to return a product and get a refund, please contact us for a free shipping label and ship it back.
The refund would be processed after the item is received by our warehouse staff, which is confirmed to be unopened and in good condition. You may learn more details on our Refund Policy page.
Contact Us:
Address:
NO 3 TAI YAU STREET
San Po Kong, Kowloon, HK
Tel: +86-18981865415
Our telephone working hours: Monday to Friday, 8:00-17:00 (GMT- 08:00)
Email: support@cncest.com (Emails will be answered within 24 hours.
(Except weekends and public holidays)